Creative Intelligence AI

1. What Data We Collect

When you submit a demo request through our contact form, we collect the following personal information:

Name: Your full name as provided in the form
Email Address: Your business or personal email address
Company/Organization: The name of your company or organization (optional)
Message: Any additional information you provide about your needs or interests (optional)
Technical Data: IP address, browser type, and timestamp of form submission for security and analytics purposes

2. Why and How We Use Your Data

We use your personal information for the following purposes:

Demo Scheduling: To contact you and arrange a personalized demonstration of our Allegra platform
Communication: To respond to your inquiries and provide information about our services
Service Improvement: To understand user needs and improve our platform and services
Marketing: To send you relevant updates about our products and services (with your consent)
Legal Compliance: To comply with applicable laws and regulations
Security: To protect against fraud and ensure the security of our systems

Legal Basis: We process your data based on legitimate business interests (providing requested services), your consent (for marketing communications), and legal obligations (compliance requirements).

3. Who We Share Your Data With

We do not sell, trade, or rent your personal information to third parties. We may share your data only in the following circumstances:

Service Providers: Trusted third-party services that help us operate our website and conduct business (e.g., email services, analytics providers)
Legal Requirements: When required by law, court order, or government regulation
Business Transfers: In the event of a merger, acquisition, or sale of assets (with appropriate data protection measures)
Consent: When you have given explicit consent for specific sharing purposes

All third-party service providers are contractually bound to protect your data and use it only for the specified purposes.

4. How Long We Store Your Data

We retain your personal information for the following periods:

Demo Request Data: 3 years from the date of submission or last contact, whichever is later
Email Communications: 3 years from the last email exchange
Marketing Consent: Until you withdraw consent or 3 years of inactivity
Technical/Security Logs: 12 months for security and fraud prevention purposes
Legal Compliance: As required by applicable laws (typically 7 years for business records)

After these retention periods, your data will be securely deleted or anonymized unless we have a legal obligation to retain it longer.

5. Your Data Protection Rights

You have the following rights regarding your personal information:

Right to Access: Request a copy of the personal data we hold about you
Right to Rectification: Request correction of inaccurate or incomplete data
Right to Erasure: Request deletion of your personal data (subject to legal obligations)
Right to Restrict Processing: Request limitation of how we process your data
Right to Data Portability: Request transfer of your data to another service provider
Right to Object: Object to processing based on legitimate interests or for marketing purposes
Right to Withdraw Consent: Withdraw consent for data processing at any time

To exercise any of these rights, please contact us using the information provided below. We will respond to your request within 30 days.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

Encryption of data in transit and at rest
Regular security assessments and updates
Access controls and authentication measures
Staff training on data protection practices
Incident response procedures

7. International Data Transfers

Your personal information may be transferred to and processed in countries other than your country of residence. When we transfer data internationally, we ensure appropriate safeguards are in place, such as:

Adequacy decisions by relevant data protection authorities
Standard contractual clauses approved by data protection authorities
Certification schemes and codes of conduct

8. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:

Email: privacy@solvingcreativeintelligence.com

General Inquiries: info@solvingcreativeintelligence.com

Data Protection Officer: If you have concerns about how we handle your data, you may also contact your local data protection authority.

9. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. We encourage you to review this policy periodically.

10. Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance user experience and analyze website usage. These technologies help us understand how visitors interact with our site and improve our services. You can control cookie settings through your browser preferences.